STEELWORKS Co., Ltd. (hereinafter referred to as the "Company") recognizes the personal information and technical data of our clients and their representatives as our most important assets in conducting B2B business. The Company strictly complies with the Personal Information Protection Act and transparently discloses how collected information is securely managed through this policy.
Article 1 (General Provisions and Purpose of Processing)
The Company collects and uses personal information strictly for the following purposes:
- B2B Quotation and Project Consultation: Technical review of special structures and precision fabrication, sending quotations, identifying representatives, and facilitating communication.
- Contract Execution and Follow-up Management: Providing process updates upon order confirmation, verifying delivery destinations, issuing tax invoices, and processing A/S (After-Sales service).
Article 2 (Items of Personal Information Collected and Methods of Collection)
The Company does not request unnecessary private information and collects only the essential information needed for business.
- Required Items: Company name, representative's name, contact number (direct/mobile), and email address.
- Collection Methods: Quote request form on the official website, official email, phone consultations, and face-to-face meetings.
Article 3 (Retention Period and Destruction of Personal Information)
1. The Company's principle is to destroy personal information without delay once the purpose of collection is achieved.
- Simple Quote Inquiries: Safely stored for 3 years after consultation ends, then destroyed.
- Executed Contracts: Retained for 5 years in accordance with relevant laws regarding records of payment and supply of goods.
2. Destruction Procedure and Method: Information in electronic file formats is permanently deleted using technically irreversible methods (e.g., Secure Erase). Printed documents are physically destroyed using professional shredders.
Article 4 (Provision to Third Parties and Outsourcing of Processing)
The Company does not provide personal information to external parties or outsource handling without the client's prior consent. However, if collaboration with partners (e.g., processing companies) is inevitable for on-site construction or special fabrication, the Company will notify the client of the purpose and scope in advance, obtain approval, and share only the minimum necessary information.
Article 5 (Rights of the Client and Methods of Exercise)
The client (data subject) has the right to request viewing, correction, deletion, and suspension of processing of their personal information at any time. If you submit a request via our main phone or email, we will take prompt action in accordance with relevant laws after verifying your identity.
Article 6 (Technical and Managerial Measures for Securing Personal Information)
The Company strengthens its internal network security system to fundamentally block information leaks caused by hacking or ransomware. In addition, we limit the number of employees with access to personal information and drawing data to a minimum, and conduct regular security pledges and training for all employees.
Article 7 (Matters Concerning Automatic Collection of Internet Access Information)
To improve user convenience, the Company's website may use 'Cookies' that store access records. Users can refuse the storage of cookies by adjusting their web browser options, and doing so will not cause disadvantages in basic website browsing.
Article 8 (Strict Security and Handling Policy for Technical Data)
The Company deeply understands the specific nature of the B2B manufacturing industry. 2D/3D design drawings, special material specifications, and technical data equivalent to trade secrets provided by the client for quotation and process review are managed under strict security regulations. The Company does not misappropriate them for its own promotional portfolio or leak them to third parties without the client's explicit written permission.
Article 9 (Consultation and Relief Procedures for Privacy Infringement)
If you require objective consultation or mediation from an external agency regarding a privacy infringement that occurred while using the Company's services, you may seek relief through the following national agencies in the Republic of Korea:
- Personal Information Dispute Mediation Committee: 1833-6972
- KISA Personal Information Infringement Report Center: 118
Article 10 (Designation of Chief Privacy Officer)
To securely protect client information and quickly resolve related complaints, the Company has designated a Chief Privacy Officer as follows:
- Name: Chung-seop Byun
- Direct Contact: +82-70-8919-1208
- Official Email: Byun@steelwrk.com
Article 11 (Obligation to Notify Changes to the Policy)
The contents of this policy may be added, deleted, or modified in accordance with revisions to government laws or upgrades to our security system. In the event of significant changes, we will provide detailed guidance through website announcements at least 7 days prior to the revision.
- Effective Date: January 1, 2026
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